Comprehensive understanding of stakeholders and their needs is essential to Qatar Steel’s sustainability management. We keep all
communication channels open in order to maximise our ability to listen to and engage with our stakeholders, and we strive to respond
diligently to their views and concerns. Stakeholder input is a valuable source of feedback to us, and is important for balancing and
improving upon our competing expectations.
In 2013, we committed to assembling a Stakeholder Advisory Group, comprised of representatives from our key stakeholders, to act
as an advisory body during our journey toward sustainability. In 2014, we made progress in developing a charter for the Group, by
mapping the external and internal representatives of different stakeholder groups and by establishing internal governance structures
for effective engagement with the Group.
In 2015, we plan to hold an important meeting with our Stakeholder Advisory Group. The objectives of the meeting will be to discuss
the role of the Group, agree on the governance charter, and gather initial feedback on our approach to sustainability.
Our Stakeholders Map
To further our commitment to stakeholder engagement, we plan to create a Qatar Steel Stakeholder Advisory Group a group of representatives from our key stakeholder groups to act as advisors for Qatar Steel during our journey in sustainability.
We continuously seek feedback from our stakeholders on their needs and expectations to help us determine where we need to focus our future efforts. Through our newly established online feedback form, we ensure a source of advice for continual improvement of our business strategy and our sustainability direction.
Show Our Stakeholders Map
Stakeholder Group |
Why Our Stakeholders Are Important to Us |
Stakeholder Priority Issues | Ways of Engaging Our Stakeholders |
Our Response to Stakeholders Needs |
Customers | - Develop innovative partnerships for sustainable growth.
- Grow business.
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- Quality of products safety.
- Innovative technology.
- Environmentally sound products.
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- Site visits.
- Customer oriented publications.
- Customer satisfaction survey.
- Annual customer gathering.
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- Provide quality products.
- Risk sharing partnerships, help customers management their risks.
- Provide innovative products that meet their needs.
- Continuous efforts to maintain the plant's reliability and availability and reduce its environmental impact.
|
Employees |
- Perform quality and productive leadership.
- Most important asset to run the business.
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- Employees health and safety.
- Remuneration and rewards.
- Working conditions and job security.
- Career development and operational quality.
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- Internet (Qatar Steel's website's portal).
- One to one meetings and annual gathering.
- Training programs.
- Code of Ethics.
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- Provide safe and healthy working environment.
- Ensure training and development.
- Competitive, compensation and benefits.
- Secure career and experience.
|
Government/Regulators |
- Provide fair and clear competitive trading conditions.
- Business continuity.
- Develop innovative partnerships for sustainable growth.
| - Social and community development.
- Investments.
- Provide employment opportunities.
- Compliance.
| - Joint programs and partnerships.
- One to one meetings.
- Audit reports.
- Environmental statements.
| - Support national strategies and plans.
- Product innovation.
- Economic growth.
- Ensure compliance.
- Policies and Procedures.
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Investors | - Help us to achieve financial and economic growth.
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- Good corporate governance.
- Profitable growth.
- Adopt sustainability management and reporting.
- Climate Change Management.
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- Rational meeting.
- Annual investors meeting.
- Conferences.
- Visits.
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- Good return on investment.
- Sustainable growth.
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Local Communities | - Build confidence with local communities for business continuity.
| - Environment anxieties.
- Social and community investment.
- Community engagement process.
- Health.
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- Periodical meetings.
- Visits and workshops.
| - Provide financial and operational support for social and local community development.
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Suppliers |
- Quality of goods and services and timely delivery as per contractual specification.
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- Liable sourcing.
- Fair bidding process.
- Product quality.
- Operational excellence.
- Ethical business practice.
- On-time payment.
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- Business visits.
- Vendors meeting.
- Conferences and seminars.
| - Transparent business opportunities.
- Swift payments.
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Environment |
- Business continuity with respect to the environment.
- Preserve the environment by different means for the future generations.
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- Climate Change mitigation.
- Minimize natural resources utilization.
- Waste Management.
| - Regular environmental checks and ensuring compliance and timely reporting to concerned parties.
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- Monitor and reduce the company's GHG and other emission.
- Ensure operational efficiency.
- Monitor, manage and recycle the company's various waste.
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